At Telestar, we use a six-phase, “6A” methodology to deliver consistent, measurable outcomes. Digital transformation of mobile ICT management requires not just change, but a cyclical approach that delivers continuous improvement. This is what Telestar’s 6A approach delivers.
We begin by assessing the current environment: your mobile technology fleet, telecoms and connectivity estate, contracts, usage, and operational practices. Using automated tooling and data collection, we uncover hidden inefficiencies, usage anomalies, security gaps, and cost leakage. This fact-based diagnosis gives us a clear foundation on which to build.
With insights in hand, the next step is to embed digital automation into your workflows—whether telecoms provisioning, billing validation, device staging, or routine monitoring. Automation reduces manual toil, human error, delays, and overhead.
For example, in our Technology Expense Management service we use tools (such as Smartbill™) to validate bills line by line, detect anomalies, and surface optimisation opportunities.
Once systems are in place, we “turn on” the operational capabilities—activating services, migrating to new configurations, deploying devices, cutting over network changes, or launching new integrations. This is the execution phase, where planning becomes reality.
After activation, we don’t stop. We continuously monitor outcomes: are cost savings materialising, are devices under-utilised, is performance meeting expectations, are security vulnerabilities being exploited? We produce insight reports and dashboards that track performance metrics, identify drift, and enable informed decisions for ongoing action.
Periodically, we conduct in-depth business and compliance reviews—verifying that operations meet regulatory, contractual, security or internal policy standards. This audit phase ensures accountability, transparency, and confidence in the systems and processes we manage.
Finally, we iterate. Based on audit findings and assessment data, we fine-tune, optimise, and evolve. New automations may get introduced, contractual renegotiations may be triggered, or operational enhancements rolled out. “Advance” is the phase of continuous improvement.
Because these six phases form a cyclical loop, improvement never stalls. Once “Advance” is mature, the cycle returns to “Analyse,” now on a better baseline.
Many consulting or technology engagements begin with lofty promises but lack discipline in execution. The 6A approach gives clients a roadmap: no surprises, clear milestones, and well-defined transitions between phases. This discipline helps manage risk and keeps stakeholders aligned.
Rather than operating on intuition or anecdote, the methodology is grounded in empirical data. From device usage to telecom spend, each decision is supported by hard numbers. This lowers risk, improves trust, and increases the likelihood of meaningful gains.
By automating repetitive tasks and eliminating waste along the way, clients reduce administrative burden and cut costs. Telestar’s clients often uncover under-used services or endpoint devices, or misaligned contracts, once the “Analyse” and “Automate” phases shine a light on hidden inefficiencies.
Unlike one-off projects, the 6A approach is designed for ongoing evolution. As your organisation changes—new technology, business goals, regulatory demands—the cycle flexes with you. You never “finish” and fall behind; you constantly advance.
The audit phase ensures that accountability, compliance, best practice, and transparency are not afterthoughts. Clients gain peace of mind that controls are enforced, standards met, and risks monitored.
Because the model explicitly includes workshopping (in Analyse) and stakeholder engagement, the technical solutions are grounded in your real-world operations, culture and constraints. We aren’t just deploying tech—we’re integrating it with how your people work.
How does this methodology play out in our day-to-day services? Let’s look at a few examples:
Clients that adopt the 6A framework with us often see savings, better operational transparency, stronger governance, and a path to continual improvement. And significant savings often start surprisingly early too – sometimes after just a few weeks.
The 6A cycle —Analyse, Automate, Activate, Assess, Audit, Advance— gives Telestar clients a disciplined, data-driven, continually improving journey. It’s a practical operating model that turns complexity into clarity, manual toil into efficiency, and ad hoc fixes into sustainable growth.
If your organisation is looking for a consulting partner that delivers structure, accountability, and real outcomes in technology management, the 6A approach sets Telestar apart. Contact us to explore how we can run you through the first “Analyse” stage and show what hidden value lies in your operations.
