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Consulting

Leverage Telestar's capability

Digital transformation decisions are too important to make without the best industry expertise and data. Leverage Telestar's capability to analyse your existing ICT device fleet (laptops, phones, peripherals, wearables, the lot) and connections inventory to fully understand how you can address security weaknesses, benefit from digital efficiency, and save money.

1. The Deep Dive

Using our automated tools, we collect data on your current device fleet, including equipment IDs, OS versions, device controls, repair statuses, and more.

We then collect operating data on your telecoms connections, including premises sites, usage breakdowns, profiles, billing plans, leases and accounts.

2. Analysis

By meshing together the device data and the service data, we build a detailed picture of usage, investment and expenditure across your organisation.

We use automated tools to analyse all your telecoms carrier services, mapping them against your carrier contracts and plans, extracting usage patterns and heuristics, and combining with detailed analysis of your endpoint device usages, conditions, security and residual values.

The result is a fact-based view of your entire service and endpoint estate, with actionable insights for improving productivity and value and for containing cost.

3. Workshopping it

Then it's time to talk. We want to hear from your operations folks, your security folks, and your budget owners. We can talk through the data analysis results, and couple this with the human-side operational intel from your people on the ground.

4. An operational strategy

Every organisation is different. Whether it's all about first steps toward digital transformation, or wholesale revolutionary change, or perhaps just a few process tweaks, Telestar consulting will deliver an operational strategy recommendation to suit your organisation's objectives. We stand by all our recommendations - so much so that we can implement them too.

The benefits

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Onboarding/Offboarding

Smooth onboarding and offboarding of new people, devices and services.

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Harmonisation

Process matching between assets, inventory, HR and finance.

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Security

Minimise gaps in device, service and operations security.

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War on waste

No more unused services, unaccounted for assets, and unnecessary manual processes.

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Visibility

A central place for seeing real data on all aspects of the telecoms operational management.

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Financial predictability

A clear view of savings and spend into the future, balanced to suit your CAPEX-OPEX objectives.

How we can help YOU:

Managing telecoms spends is difficult. Technology devices changes frequently. Plans and contracts are complex.

Simplify reporting:

  • Automatic cost center allocations
  • Automatic asset register updates for technology assets (mobile, WFH, and fixed)
  • Integration with accounting systems

Understand your spend:

  • Automated, line-by-line expense management
  • Usage analytics
  • Deep insights for spend optimisation

Telecoms contract offerings are difficult to compare. Controlling service activations and technology device purchases can be an organisational challenge.

Benchmark your contracts:

  • Machine-driven benchmarking of service contracts
  • Automatic mapping of contracts against your usage profiles
  • Recommendations to best suit your unique usage

Control telecoms procurement:

  • Automated procurement portal
  • Online product and service catalog
  • Multi-level approval workflow for strong control

For many IT departments, too many admin tasks like mobile and work-from-home user support and SIM activations take up valuable expert time.

Maintain information security:

  • Single dashboard to manage multiple UEM and MDM products
  • All leading unified endpoint management supported
  • Operational status dashboard and security alerts

Reduce work:

  • Specialised telecoms help desk
  • Online self-help for all telecoms equipment and endpoint devices
  • Secure repair and maintenance service
  • Secure kitting, staging and shipping of mobile and work-from-home devices
For more information about your managed solutions please get in contact with one of our Telestars!
Hanson logo

To Hanson, the value achieved from outsourcing our telecoms management to Telestar is huge. It saves us a lot more than it costs us, every single year.

David Wray Hanson

David Wray

Computer Operations Manager
Transgrid Logo

“Telestar has saved us countless hours of admin in running our telecoms services and devices, and uncovered significant savings for us as well.”

Joanna Nowakowska

Joanna Nowakowska

IT Services Manager

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