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Device-as-a-Service

diagram showing mobile device as a service

Unlocking Financial and Operational Efficiency for Enterprise Mobile ICT

DaaS definition

As information and communications technology has become more mobile, the challenge of financing and managing ICT equipment has moved from the corporate premises to the endpoint devices themselves. Mobile ICT, which incorporates phones, laptops, tablets, wearables, IOT, satellite units and other portable communications endpoints, has become a critical part of corporate ICT operations, and a larger and larger part of ICT expenditure.

Device-as-a-Service (DaaS) is a revolutionary approach to managing enterprise fleets of all mobile ICT devices (phones, laptops, tablets, etc.). Unlike the traditional ownership model, where companies purchase and maintain their own devices, DaaS offers a subscription-based solution. With DaaS, organisations can access a comprehensive package that includes devices, management services, support, and more. This transformative model not only provides financial advantages but also delivers operational efficiency benefits. In this article, we will delve into the reasons why DaaS outshines company-owned devices, highlighting the financial advantages and operational efficiencies it brings to enterprise mobile device deployments.

In today’s fast-paced business environment, where mobility and connectivity are paramount, the management of enterprise mobile ICT fleets has become a critical challenge for organisations. Traditionally, companies have relied on the ownership model, purchasing and managing their own devices. However, the emerging trend of DaaS is revolutionising the way enterprises approach their mobile device deployments.

Challenges without Daas

Financial Advantages:

  1. Cost Savings: One of the primary benefits of DaaS is its potential to significantly reduce upfront capital expenditures. By opting for a subscription-based model, enterprises no longer have to bear the burden of purchasing devices outright. [With laptops (and even some phones) costing over $2,000 in many cases, the potential savings on even a medium-sized corporate fleet of mobile ICT devices can be significant.] Instead, they can shift to a predictable monthly or annual payment plan, enabling better budgeting and cost control. Furthermore, DaaS providers typically bundle additional services like device management, support, and repairs into the subscription fee, eliminating unexpected expenses associated with maintenance and replacement.
  2. Reduced Total Cost of Ownership (TCO): DaaS eliminates the hidden costs often associated with company-owned devices. These costs include device depreciation, operating system updates, software licenses, security measures, and ongoing support. DaaS providers take responsibility for these aspects, ensuring that devices are up to date, secure, and properly managed, thus reducing the overall TCO for enterprises.
  3. Scalability and Flexibility: Companies experience fluctuations in their workforce size and business demands. With DaaS, enterprises have the flexibility to scale their mobile device fleets up or down as needed, without incurring excessive costs. Whether expanding operations or downsizing, organizations can easily adjust their device requirements, ensuring optimal resource utilization and cost efficiency.

Operational Efficiency Advantages:

  1. Streamlined Device Management: Maintaining an enterprise mobile ICT fleet can be a complex and time-consuming task. DaaS alleviates this burden by providing a comprehensive suite of mobile ICT management services. DaaS providers handle device provisioning, configuration, software updates, and security patches, ensuring all devices are standardized, up to date, and compliant with organizational policies. This streamlines the management process, reduces IT workload, and allows internal teams to focus on core business activities.
  2. Enhanced Security and Compliance: Data breaches and security vulnerabilities pose significant risks to organizations. DaaS providers prioritize security by implementing robust measures such as data encryption, remote wiping capabilities, and device tracking. Additionally, they ensure compliance with relevant industry regulations and standards, relieving businesses of the responsibility to navigate complex security frameworks on their own. This comprehensive security approach safeguards sensitive information and mitigates potential risks.
  3. Improved Support and Troubleshooting: DaaS providers offer dedicated technical support, troubleshooting, and device repairs as part of their service. This alleviates the burden on internal IT teams, as they can rely on experts who are well-versed in device-specific issues. Prompt and efficient support minimizes downtime, enhances employee productivity, and ensures smooth operations across the organisation.
  4. Technology Refresh and Innovation: With DaaS, enterprises can stay ahead of the technological curve. Providers regularly refresh mobile ICT fleets, ensuring that organisations have access to the latest mobile technologies without the need for additional investment. This enables businesses to leverage advancements in hardware and software, improving productivity, collaboration, and employee satisfaction.
DaaS Benefits

Device-as-a-Service is rapidly transforming the enterprise mobile ICT landscape by offering compelling financial advantages and operational efficiency benefits. By shifting from the traditional ownership model to a subscription-based service, organisations can unlock significant cost savings, reduce TCO, and improve budget predictability. Moreover, DaaS enables streamlined device management, enhanced security, dedicated support, and access to the latest technology innovations. As businesses strive for agility, scalability, and competitive advantage, DaaS emerges as the superior solution for managing enterprise mobile ICT fleets in the modern era.

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