Managed Services

Telestar provides full end-to-end ICT and telecommunications managed services support to the solutions delivered to its customers. We allow companies to increase their efficiencies whilst reducing their overall costs of administering their telecommunications needs in mobile, voice, data and billing. Our managed services solutions include:

Asset Management

We track, tag and control all of your services on your behalf, including the billing associated with all your mobile, voice, data and communications services. Telestar can even hold sparing and approved stock on your behalf to distribute within your business as and when required.

Management Reporting

We provide a suite of reports relating to mobile, voice, data and billing, tailored to fit into your current cost centres, departments and budget allocations.

Helpdesk

We receive, accept and action service fulfilment and service changes on behalf of your employees, wherever they reside. We act as your internal helpdesk to resolve any issues with your telecommunications services.

Bill Management

We work directly with your accounts and finance team for general ledger uploading, financial reporting and analysis of your total telecommunications spend.