ICT Consultancy Services

Telestar offers a broad spectrum of ICT consulting and telecommunications services to a wide range of small, medium and large organisations. Our team of Consultants is comprised of:

• Engineering specialists with decades of telecom experience
• Software, programming and computer technology specialists
• Internet / e-commerce specialists
• Call centre design and training specialists, including IVR & Speech Recognition development
• Call centre design specialist with in-depth knowledge of CTI
• Specialists in PBX and end-to-end telephony system design
• Wireless data specialists
• Specialists in analysis, forecasting, sales and implementation for government and business
• Specialists in design, acquisition and implementation of voice and data systems
• System design specialists

Professional Services

• Needs analysis
• Review of options or proposals
• Vendor, equipment and application recommendations
• Implementation services
• Project management services

Specific Advice

• Hardware upgrades and replacements
• System and application upgrades and replacements
• Office moves and relocations
• Business expansion or downsizing
• Acquisition and merger integration of another business
• Creation of mobile or remote offices
• Adoption of new technologies
• Network integration

Expert Recommendations

• Local telephone service
• Long distance, toll-free and international services
• Mobile and wireless services
• Telecommunications security and fraud protection
• Telephone systems and equipment configuration
• Traffic and usage studies
• Disaster recovery and business continuity planning
• Data networking
• Broadband services
• Bill Analysis