Managed Mobility Services
Your mobile operations involve not just different operating systems and applications to traditional IT, but a completely different scope of operation with larger security risks, shorter-lifecycle hardware assets, complex and revenue-affecting service and usage profiles, negotiated rate plans and employee charge backs, and different support needs. The challenges are both operational and financial.
Bluewater™, from Telestar™, is a full outsourced programme, providing comprehensive and measurable business outcomes in all aspects of mobility services. We use a partnership-based approach to support your teams in the transition to this new business management model.
Mobile communications is now ubiquitous. Whilst it is critical to business, it is no longer a unique differentiator. Outsourcing mobility management is now the fastest-growing approach to this vital, complex but non-strategic area.
Bluewater™ is integrated mobility management, from end to end.
- A complete governance regime, based on a prime contract and SLAs
- Benchmarking (rates & services), Contract & Tender consultation, Validation services
- A professional Procurement Portal for all your mobility and ICT needs
- A multi-carrier Service & Help Desk for receiving all your mobility-concerned calls
- Service activation & configuration
- Device management, including staging, configuration, and repair requirements
- Application management
- Expense management