Introducing SmartBill™ from Telestar

SmartBill is a leading Telecom consulting firm that specialises in Telecommunications Market Intelligence, Expense Management, Analysis and Reporting.

Focusing on cost savings, process re-engineering and solutions fulfillment, SmartBill's reporting and analysis applications allow businesses to achieve significant cost savings by outsourcing their telecom expense management. This provides clarity and visibility over telecom spend: order tracking, asset management, call intelligence, reporting and bill validation.

SmartBill customers come from various service industries including Security, FMCG, Healthcare, Construction, Banking & Finance, Logistics & Transport, and many others that operate in multiple locations domestically, regionally and internationally. Irrespective of type, these businesses all share the common requirement of analysis, tracking and reporting of their communications spend to ensure they achieve the most cost effective solution for their needs. Just some of the ways SmartBill can assist your business include:

Telecom Expense Management

Smartbill's intuitive web based application enables customers to have full control, access and visibility over their telecom spend for mobile voice and data services, This includes the ability to link telecom services procurement, telecom asset management, and reporting capabilities such as expense allocation to cost centres, redundant services alerts, individual services usage trends and re-billing capabilities.

Telecom Expense Intelligence Analysis

Smartbill enables registered users to upload electronic or scanned telecom bills from any carrier in Australia into the system for investigation. Billing information provides users with critical analysis of usage profiles and price modelling, which enables the business to use reports generated within the negotiation of sales or subscription to assess the most efficient telecom plan available.

Telecom Expense Audit and Re-Rating Services

The application enables carriers to provide re-rating and audit requests on large volumes of customer telecom invoices, where errors or discrepancies may often occur. Existing service providers may not have the technology to quickly respond to customer requests in pinpointing or quantifying errors in telecom bills. Smartbill provides a re-rating and audit service to carriers and customers who wish to accurately pinpoint errors and discrepancies with more efficiency and accuracy - in a much faster turnaround time than if manual resources are used.