Our mission is to build a dynamic and profitable organisation through being our customers' first choice for comprehensive management of their Telstra services. We achieve this by consistently delivering exceptional services, through extraordinary people who take pride in their work and deliver on promise.
Our vision is to be recognised as "Australia's leading Whole of Business Telecommunications Company" - as both an employer of choice, as well as an organisation that customers feel a strong unity with. To achieve this vision we aim to:
• Strengthen customer commitment by better understanding their needs.
• Position ourselves competitively as a market leader with expertise.
• Recruit, nurture and retain the 'right' people capable of delivering results.
Each day our vision is reinforced through our key customers telling us that we are their preferred telecommunications supplier; our key vendors recognising our expertise and performance; and from our people who "go the extra mile" to ensure that our culture exceeds that provided by our competitors.